Last Updated: 04.09.25

This Privacy Policy explains how Hazel Accountancy Services ("we," "us," or "our"), a sole proprietorship operating as an accountant and bookkeeper, collects, uses, and protects your personal information on our website, hazelaccounts.co.uk (the "Website").

We are committed to protecting your privacy and handling your personal information with transparency and care. As a sole proprietor, we only collect the data necessary to provide our services and manage our business operations.

1. Information We Collect

We may collect personal information from you in a few ways:

• Information you provide to us directly: This includes information you submit through our contact forms, newsletter sign-ups, or by email. This information may include your name, email address, phone number, and any details you provide in your message.
• Automatically collected information: When you visit our Website, we may automatically collect certain non-personal information, such as your IP address, browser type, operating system, and a record of the pages you visit. We use this data to understand how people use our Website and to improve its performance. We use cookies for this purpose. Please see our separate Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide you with information about our services.
• To send you newsletters or marketing communications, if you have opted in to receive them.
• To maintain and improve the functionality of our Website.
• To comply with legal obligations and professional standards.
• To maintain records of our communications.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

We may share your information with trusted third parties only when necessary to provide our services or as required by law:

• Service Providers: We may use third-party service providers (e.g., website hosting, email service providers) to help us operate our business. These providers are obligated to protect your information and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a government authority.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, please remember that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Erase your personal information under certain circumstances.
• Object to our processing of your personal information.
• Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the information below.

6. Links to Other Websites

Our Website may contain links to other websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@hazelaccounts.co.uk
• Address: Hazel Accountancy Services, 1 Manor Cottages, Bakewell, Derbyshire DE45 1NN.